FAQs

Construction

Do any of the cabinets contain any particleboard?
Our cabinet boxes are constructed using solid Birch hardwoods and furniture grade plywood. There is no particleboard contained in our cabinetry box. Our plywood is also CARB2 compliant for standard US restrictions formaldehyde emissions. Painted doors will utilize high quality HDF for longer life and to reduce the cracking that normally happens with hardwood joints overtime.

Are the doors solid wood?
All stained finished doors, drawer fronts and frames are constructed from 3/4″ solid Birch hardwood. The styles that feature solid wood center panels are: Charleston Saddle, and Shaker Espresso and York Chocolate contain a veneered HOF center panel. Our painted styles feature an all HDF door: Shaker White, Shaker Grey, Shaker Dove, Shaker Antique White, Charleston Antique White and York Antique White. (*Spec’s subject to change without notice).

How are your drawers constructed?
Our cabinetry features 4-sided drawer boxes constructed from 5/8″ thick solid hardwood featuring dovetail joints and a fully captured, 3/8″ thick plywood floor.

How is the interior of the cabinet finished?
Our cabinetry comes standard with UV coated natural interiors. Glass door “CD” cabinets have interiors that are painted or stained to match the exterior.

Are your products CARB2 certified?
Yes, Import Collection products are 100% in compliance with GARB Phase 1 & CARD Phase 2 defined guidelines of composite wood products.

Are these cabinets strong enough to support a granite top?
Our “all-plywood” construction ensures the strength required to support granite, concrete or any other countertop material that you may select. No additional cabinet reinforcement is required.

Do your cabinets have “soft close” doors?
A soft close door feature is standard on all cabinet styles.

Do I need a finished panel for the exposed cabinet ends?
No, All of our products come with finished exteriors.

How much weight can your drawers hold?
Our drawers have a weight capacity of 70 lbs.

Ordering

What forms of payment do you accept?
We accept all major credit cards (Visa, American Express, MasterCard and Discover) and Paypal.

How can I check on the status of my orders?
To check the status of your order, contact Cornerstone Cabinet Company by phone at 480-710-7363 or by email at Orders@CornerstoneCabCo.com.

Do you offer credit terms?
We currently do not offer credit terms to our customers. All orders must be paid in full prior to shipping.

What is your return policy?
We do accept returns in certain circumstances. Please see the “Returns and Replacements” section of our Terms & Conditions page for details.

Delivery

How do you ship your cabinetry?
Most orders will be shipped on a pallet via LTL (Less Than Truck Load) carrier. Orders less than 50 lbs may ship via UPS.

How long will it take to receive my cabinets?
All standard orders are processed and shipped out of our facility within 2 business days. Transit time to your location can vary from 1-6 business days depending on your location. Backorders and modification orders are exempt from normal lead times.

What if my delivery includes damaged cabinets?
Please notate any damages with the freight company when accepting the delivery and take photos of the damaged items. Contact Cornerstone Cabinet Company by phone at 480-710-7363 or by email at Orders@CornerstoneCabCo.com to initiate a claim. Cornerstone Cabinet Company will review and replace damaged pieces in a timely manner.